General FAQs

  • As of this writing, the monthly membership is $37/month and the annual is $370/year. You can find updated pricing here.

  • If the following apply to you, it absolutely can:

    1. You like the idea behind stock photography and video! Stock content is perfect for marketing and advertising, for promotional work, for personal or commercial creative projects, for publishing, for websites and blogs, and more. You can use stock ANYWHERE so don't be shy with it.

    2. You are open and excited to be our partner with a voice. If you don't see content that fits your industry or expertise, you can request them! We work directly with our pros (you) to create collections that make sense for your business.

    3. Stock content is a part of your visual strategy. If you're set on only using using images of yourself and/or graphic design content, using stock images and videos might not be the right asset for you.

  • There are multiple sizes available to fit your varying needs. Some are portrait images that are perfect for the grid and stories while others, like our landscape images, work best in graphic designs or on websites.

  • As a member of Honey Social, you have direct access to the content creators inside of the members dashboard. Think of the photographers and writers as being hired members of your staff. You are the boss. Tell us what you need for your business and we will create it. The goal is to make Honey Social exactly what YOU need for your business.

  • Yes. There are no contracts or cancellation fees. Your paid membership can be cancelled anytime by accessing your account inside the member dashboard.

    NOTE: Once your membership is canceled, you will continue to have access until your billing end date. Subsequently, your membership will be revoked.

  • Yes. Yes, month to month subscription will be automatically renewed each month. Annual memberships are automatically renewed every year.

  • Absolutely. You can upgrade or downgrade your plan anytime. The money paid for the previous subscription will be recalculated to the new plan.

  • There are no refunds once you have member access. As we are a subscription service, you must cancel your subscription to stop payment.

  • Image or video stock can be used for website banners, media kits, e-guides, presentations, social media, emails, and more. For example, a stock video is the perfect upgrade to a standard email.

  • The images that you see here on our website are samples of actual HS content. You can get an accurate sense of the member's only gallery here. Follow us on social media and subscribe to our newsletter to see further content.

Member FAQs

  • If you are having trouble logging in, please ensure a couple of things:

    1. You are using the correct URL for the Mighty Network you are trying to log in.

    2. You are using the correct email address associated with your account when you first signed up for the Mighty Network you are a member of. This may be different than your usual email address in the case you signed up with Linkedin or Facebook.

    You can also always reset your password or send yourself a Magic Link (this is a link that will automatically log you in your network) below the Sign In field, as well.

    If your account has been disabled, there are a couple of scenarios that may have happened.

    1. A host or moderator has banned your account.

    2. Your account was flagged for spam by sending repeated messages.

    If you believe your account was disabled by mistake, feel free to drop us a line and we can take a look.

  • To reset your password, navigate to the Honey Social dashboard. Once you enter your email address on the sign in page and click "Next," you'll see the link that says "Forgot my password."

    The password reset email you receive is valid for only one hour, but you can send yourself as many password reset emails as you need.

  • In some cases, especially if you originally signed in using Facebook or LinkedIn, or you signed up without creating a password, you may not have set up a password when you first joined Honey Social.

    To set up a new password or unlink your account from Facebook or LinkedIn, you need to first sign into your account on the web. Once you're signed in, click on your Profile Photo > Your Settings > Account.

    Within the Account tab, you'll see the option to "Add a Password" if you originally signed up without a password or you currently sign in using Facebook or LinkedIn.

    Once you select the option to "Add a Password," we'll send you an email with a link to set up your new password that you can use going forward.

    If you're still having trouble disconnecting your accounts or setting up a new password, send us a note and we'll get you back in action.

  • We hope you don't encounter any issues on the web, but be aware that we do recommend using an up-to-date browser for the best experience. Please keep in mind these minimum system requirements.

    When accessing the dashboard in your desktop browser, we support the latest two versions (production and previous release) of the following major desktop and mobile browsers:

    • Chrome

    • Firefox

    • Edge

    • Safari

    If you need to update your browser or download a new one, you can visit OutdatedBrowser.com.

    When accessing our dashboard from a mobile browser, we recommend:

    • iOS 8 or 9 with either Safari or Chrome

    • Android 4.1+ with Chrome

  • You'll find the option to unsubscribe from automatic renewals under the “Your Purchases” menu on your profile. For any subscriptions you purchased on the web, you'll see a "Cancel Subscription" button.

    If you have any questions about billing or need to request a refund, pleas email us directly at info@honeysocial.co.

  • When you're logged in on the web, just navigate to Personal Settings > Your Purchases > Select Plan to switch > Select Switch between Annual/Monthly. Please note that this will not apply to members that have been invited for free by the host.

  • Yes, absolutely. To download invoices for any paid purchases, go to Personal Settings > Your Purchases > Select your Paid Plan. There, you will find all your invoices under Invoices. Click "View Invoice" to download and view your selected Invoice.

  • You have full control over the notifications you receive. You can receive email notifications, mobile notifications, both email and mobile notifications, or you can turn notifications off altogether.

    Default Notification Settings

    All notifications are turned on when a Member joins a Mighty Network except for ‘All Posts.' On the mobile app, mobile push notifications have to be turned on.

    How to Adjust Your Notifications

    When you're on the web, you can adjust the notifications you receive by clicking on your profile photo (in the upper right hand corner) and selecting Your Settings > Notifications.

    In the mobile apps, you can adjust your settings by going to Your Profile > Personal Settings > Notifications.

    Only if you have the mobile app installed will you also see the option to choose whether you want to receive mobile push notifications in addition to (or instead of) email notifications.

    Choose Email Frequency

    If you prefer to only get one email every day with a roundup of all your notifications, you can select to receive a daily digest.

    The daily digest email will be sent to you at the end of the day with a collection of your unread notifications. Otherwise, you can select to get notifications as activity happens.

    Select the Types of Notifications You Receive

    Once you've selected how you want to be notified, you can toggle which types of notifications you want to receive.

    You can choose to receive an email or push notification when:

    • A member messages you directly

    • Someone @ mentions you in a post or comment

    • There is a new comment on your post

    • There are notifications related to an event you are attending

    • There is a new comment on a post on which you also commented

    • There is a cheer on your post

    • There is a new post from one of your Network Hosts

    • There are new posts from people you follow

    • A question was asked that you can help answer

    • Activities occur that are relevant to you

    You can adjust your notifications from the mobile app or on the web and they'll be updated everywhere.

  • To change your account email or password in the dashboard, go to your Profile Image > Personal Settings > Account > Change Email.

    From here, you'll see the option to change your email address.

    If you're signed into the dashboard on the web, you'll also see an option that lets you Add a Password if you are currently signing in via email or using the LinkedIn or Facebook option.

  • **Please note that editing your billing information is not available on our iOS or Android mobile app. This can only be edited through a web browser**

    If you need to update your billing info, you can do so in a few easy steps.

    First, click on your profile picture and then "Your Purchases". From this menu you'll be able to see all of the purchases you have active on the network. Click on an item in "Upcoming charges" section.

    From there you will be able to see the details about any upcoming charge you may have. You'll also find a handy "Edit Billing Info" button under the Billing Information header for you to change your payment information.

  • Log into your Mighty Network on your web browser (Chrome, Safari, etc.) and go to your Profile Photo > Your Settings > Account. From there, you can navigate to the bottom of the menu and find the "Deactivate My Account" option.

    You can also permanently delete your account on the same menu by using the link found under the text: “To permanently delete your account, click here.”

    Please note that this action in irreversible and cannot be undone.